Conducting an interview before hiring a heating service company is essential, and you should know how to ask the right questions to make the prior talk sensical. Here are the following questions to ask before hiring a heating service company in Sevenoaks.
- Have you been operating for over ten years?
It can help you save your time if you choose a company that had been operating for over ten years already. In that way, you can rest assured that they have their fair share of experience when it comes to handling different types of clients and problems.
Aside from that, you might want to make sure that you are hiring a company filled with a team of talented, skillful, and experienced technicians. The last thing that you wanted to hire sis still figuring out what to do.
- Do you have NATE or EPA certification?
NATE certification is for the operators who qualified the standards of quality management and certified to provide heating services in your local area. You can rest assured that certified operators are aware of the latest standards and can incorporate it in maintaining your heating system.
EPA certification, on the other hand, refers to the company making sure that the environment is safe while they are operating their business. Some businesses utilize methods or chemicals that can cause damage to the environment in providing heating services the industry.
- Can you give me some references?
It is also important that you ask for references from the potential company that you are interested in hiring. It’s good to hear feedbacks from past customers who have prior experience with their heating services. Ask what they like the most about the company’s services and what they didn’t like either. It could help you decide if you wanted to hire them or not.
However, should the company refuse to provide you references, you should start looking for another one because these kinds of companies cannot be trusted.
- Do you offer emergency works?
The reliability of the company can be measured through their emergency works. As much as possible, you should choose a company that is always available at any time of the day. They should be able to cater you as soon as possible in case your heating system breaks out all of a sudden.
Hence, choose a company that you can rely the most on. Emergency works are critical especially if your AC unit keeps on malfunctioning. Operators should always be ready for clients who need their services regardless of what time of the day it is.
Make sure that the aforementioned questions are included in your interview. Their answers will tell them a lot about the quality of their services, customer support, staff, and reliability. Once you are satisfied with their response, then there’s no doubt they are the one that you are looking for. These professional companies are worth hiring and will never waste both your time and money. For more details, check www.kentaircon.co.uk